Openings for Technical Support Engineers @ SAP India PvtLtd

Publish Date: 12th April 2013 
Company Name: SAP India PvtLtd 
Location: Bangalore
Experience: 6 – 11 years
Contact Mail : denis.antony@sap.com
Company URL: http://www.sap.com
Job Description:
  • Strong knowledge of IT operations and ITIL practices.
  • Strong analytical and organizational skills.
  • Working knowledge of CRM and Service Management ticketing systems
  • Demonstrated ability to apply technical and operations knowledge to ad-vance customer success and ensure ongoing engagement.
  • Experience inn ticket-based support delivery environment.
  • Experience inn ticket-based data center operations / Control Center.
  • Experience in operations of a hosted business application.
  • Experience in administration/operations of any Cloud Application.

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